TAIPEI

15F., No.19-13, Sanchong Rd., Nangang Dist.

Taipei 11501 Taiwan

+886 2-7722-0677

service@bubboe.com

LOS ANGELES

829 S. Lemon Ave. Suite A-11-C

Walnut, CA 91789 United States

+1 909-468-1118

service@bubboe.com

TOKYO

Meika Building 6F, 1-18-20 Yotuya, Shinjuku-ku

Tokyo 160ー0004 Japan

+81 3-6380-6464

service@bubboe.com

In-house social messaging platform with
multi-language auto-translation
 
OUR

PRODUCT

01

In-house Hotel
Social Chat Room

Give your guests an unforgettable social hospitality experience. To use Bubboe, your guests simply scan a QR code to download the app. They can chat with people from other places, get advice from the locals, find out about the coolest spots to visit, and discover the best places to eat. Your staff can jump into a conversation to recommend places you trust. They can also respond to any questions in a timely manner to turn spontaneous moments into opportunities to delight your guests. Just like a traditional hotel social lounge, Bubboe social chat room lets your guests mingle.

02

Multi-language Auto-translation

While some of your guests might come from other parts of the world, your staff do not need to be well versed in multiple foreign languages. The in-house social chat room has advanced multi-language auto-translation that allows all travelers, local or international, to chat together. Regardless of what languages your guests speak, they see all messages presented in their own native language. They can feel at ease to ask anything and share everything.

03

Cross-sell Products and Services

As the in-house social chat room, Bubboe is a natural place to post information about great things. Announce happy hours. Ask if any guests need an upgrade. Let them know about some of the branded hotel products that can be purchased. Make them feel special with guest-only discount tickets to shows and movies. You can also generate additional revenue through upselling your hotel’s additional services – for example, city tours, transportation, flowers, and dinner reservations. As a result, the guest will enjoy the city more while your hotel earns more revenue – a win-win for both parties.

04

Boost Positive Reviews

Bubboe adds a new reason for your guests to leave reviews on TripAdvisor (still widely regarded as number one), Yelp (135 million reviews and counting), Google hotel reviews (81% of online hotel searches), and other top review platforms. Positive reviews boost your hotel rating, give you more exposure, and allow you to maintain a profitable daily rate.

 

PILOT PROGRAM

To apply A FREE PILOT PROGRAM, please fill in the following form or take a photo of your business card and email to service@bubboe.com. We will contact you before delivery of the order.

 

Q&A

Q: What is Bubboe?

A: Bubboe is an in-house social messaging platform with multi-language auto-translation. For hotels and resorts, Bubboe in-house social chat room helps ensure their guests have the best possible stay at their establishment, boosts positive hotel reviews, and generates additional revenue by cross-selling products and services.

Q: How do I offer Bubboe to my guests?

A: We will create and send you a unique QR code to print. Simply put up the QR code signage at places that are visible to your guests, such as the reception desk, social lounge, or in-room welcome card. Bubboe is 100% cloud based; there’s nothing to install.

Q: How do hotel guests use Bubboe?

A: To use Bubboe, your guests simply scan a QR code to download the app. The app contains your in-house social chat room.

Q: What are the benefits to the hotel guests?

A: They can chat with people from other places, get advice from the locals, find out about the coolest spots to visit, and discover the best places to eat. Just like a traditional hotel social lounge, Bubboe social chat room lets your guests mingle.

Q: How do members of my hotel staff use Bubboe?

A: Your staff can jump into a conversation to recommend places you trust. They can also respond to any questions in a timely manner to turn spontaneous moments into opportunities to delight your guests.

Q: What are the benefits to the hotel?

A: For hotels and resorts, Bubboe helps ensure their guests have the best possible stay at their establishment, boosts positive hotel reviews, and generates additional revenue by cross-selling products and services.

Q: How do I use Bubboe to cross-sell additional products and services?

A: As the in-house social chat room, Bubboe is a natural place to post information about great things. Announce happy hours. Ask if any guests need an upgrade. Let them know about some of the branded hotel products that can be purchased.

Q: Any more revenue-generating opportunities?

A: You can also generate additional revenue through upselling your hotel’s additional services – for example, city tours, transportation, flowers, and dinner reservations. Make your guests feel special with guest-only discount tickets to shows and movies.

Q: How does Bubboe’s multi-language auto-translation work?

A: Bubboe has advanced multi-language auto-translation that allows all travelers, local or international, to chat together. Regardless of what languages your guests speak, they see all messages presented in their own native language. When posting a message, they simply type in their own native language.

Q: How many languages does Bubboe’s auto-translation support?

A: Bubboe’s multi-language auto-translation supports 47 languages plus all translation permutations among these 47 languages.

Q: What are some examples of the supported languages?

A: Arabic, Bengali, Chinese, Czech, Danish, Dutch, English, French, German, Greek, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Lao, Malay, Polish, Portuguese, Russian, Spanish, Thai, Turkish, Vietnamese, and more – a total of 47 languages.

Q: Is Bubboe a public social chat room or private one-to-one messaging system?

A: Bubboe is an in-house public social chat room of the hotel, not a one-to-one guest messaging system.

Q: Why isn’t Bubboe designed to be a private messaging system?

A: For hotels a public social messaging platform is more suitable than private one-to-one messaging – for which most guests would simply use the phone. In addition, a public social messaging chat room is far easier to manage than a hotel-wide private one-to-one messaging service. Furthermore, sending one-to-one messages to your guests about offers could be perceived as spamming; using Bubboe to post offers, on the other hand, does not have this issue since Bubboe is a public social chat room optimized for lifting guest engagement.

Q: Does Bubboe work with iPhones? How about Android phones?

A: Bubboe supports both iOS and Android.

Q: How much does Bubboe cost?

A: Bubboe’s monthly service fee is only $99 per property – only about $3 a day.

Q: My hotel is interested. May we try it first before deciding?

A: Yes, we offer a three-month FREE PILOT PROGRAM that proves Bubboe’s magical impact in the most important context – your hotel. With absolutely no charge, we will set up a digital social lounge for your hotel. Everything you need will be sent to you via a Bubboe Starter Kit email. The pilot program gives you enough time to see a tangible lift in guest engagement, positive reviews, and revenue from cross-selling products and services. After the FREE PILOT PROGRAM, if you choose to continue to use Bubboe, the monthly service fee is only $99 per property (about $3 a day).

Q: How do I get started with the FREE pilot program?

A: To apply for a FREE PILOT PROGRAM for your hotel, take a photo of your business card and email to service@bubboe.com

 

CONTACT